We’ve spent over fifty percent of the last three months sleeping in hotel rooms and our experiences have ranged from poor to excellent. We admit that the two of us can be pretty fussy but none of the hotels we’ve stayed in thus far would be a clear 10 out of 10.
Some have come very close, but every hotel has been lacking something.
That got us thinking about what our perfect hotel would include so we decided to put together this list and share it with you. Note that these aren’t extravagant requests – most of them are basic things that every hotel should be getting right.
First impressions really do matter! Don’t put an employee on the front desk that seems to hate their job and the world – it really shows. We want someone welcoming us who’s helpful, friendly and makes us feel special.
A Welcome Gift
It’s always nice to get a little something when checking in, whether it’s a simple welcome drink, a traditional gift (eg. Shell Lei on Big Island, Hawaii) or some chocolate chip cookies. These small treats instantly give you a positive connection with the hotel and the expense to them is minimal.
A Comfortable Bed
The primary reason you’re in a hotel room is to sleep so a good, comfortable bed is essential. Research has shown that an uncomfortable bed can deprive you of one hour of sleep per night, so sleep in a good hotel bed and you’ll be fresh and ready for the next day’s adventures!
A Good Selection of Pillows
Every person has a different preference when it comes to pillows but when you arrive at a hotel and all of them are soft and lumpy, it’s enough to make you pull your hair out. Hotels must start providing a variety of pillows - your guests will truly thank you for it!
Free Wireless Internet
There’s a simple formula we seemed to find during our hotel stays – the better the hotel, the more expensive the Internet connection. It’s time that hotels got up-to-date with the 21st century and started offering free Internet to their guests. If cheap motels and hostels can do it, so can you!
Accessible Electrical Outlets
In the digital age, it’s important to have a conveniently located electrical outlet in your hotel room. You should be able to charge your laptop at the desk and your phone next to the bed – pretty simple, really. Oh, and don’t get us started about the location of some outlets where you can’t even plug anything in once you’ve got the travel adapter connected.
The last thing you want in a hotel room is being able to hear the guests staying in adjacent rooms or walking in the hallways, particularly when they’re inconsiderate and make as much noise as they like. We know that it’s not an easy problem to fix in existing buildings, but there’s gotta be something that can be done to reduce the noise.
A Good Layout
For many hotels, the design of their bathrooms seems to be an afterthought. Features like a double sink and glass-enclosed showers are great but far from essential – we just want hotels to get the basics right. At the very least they need to have the toilet paper within reach (if you have to lift your ass off the toilet, there’s something wrong!) and provide adequate ventilation.
If your hotel room’s towels smells like the hotel pool, they shouldn’t be in there. We’ve encountered towels that reeked of chlorine on more than one occasion and even if it is because of the industrial detergent they use, please ensure we have fresh-smelling towels upon arrival.
Rewards For Declining Housekeeping
Sheraton Hotels offer a $5 incentive (to use in their restaurants) if you decline housekeeping. We rarely use housekeeping as we think it’s completely unnecessary so this is a nice way to reward a guest. Plus it’s eco-friendly – it saves water, electricity, natural gas and chemicals and although you may not think so, one day without housekeeping really can make a big difference.
No Ridiculous Fees
Crazy hotel fees, we’ve seen them all! Look at a hotel room service menu in the USA and you’ll see extra charges for taxes, a delivery fee, a service charge and a gratuity. Then there’s hotel parking – one hotel charged $19 per night for self-parking yet we could park on the adjacent street for free (and it was much closer to our room!) We understand that nothing comes for free these days, but please be transparent and reasonable with what you’re charging guests.
Suggestions from our Facebook Fans
We asked our Facebook fans what their perfect hotel room would consist of and received some fantastic responses! A lot of the things we had already (which was great to see!), but there were plenty of other great suggestions.
Henry Lee - Free wi-fi, in-room safe, extra pillows/blankets, a mattress that is neither stiff as a board nor soft-squishy, lots of accessible electrical outlets (gotta get `em charged!).
Jeremy Jones - My list was a comfy bed with great sheets, acting like a hotel (free breakfast, laundry, etc), and offering great excursions that are difficult to do on your own.
Jessalyn Pinneo - Free wi-fi (in the rooms, not just the lobby), lots of outlets (not all of which are built into the bases of lamps), pool, gym/fitness room that’s bigger than a closet, in-room mini fridge and microwave, comfy bed with soft sheets, knowledgeable staff who give good directions and have suggestions for activities/places to eat…that’s what’s at the top of my list!
Nomadic living and travels - An incredibly comfortable bed with soft sheets and different range of pillows, soft-hard. Good coffee, with cream in the fridge. A full breakfast buffet with fresh food that doesn’t end too early. Free-wifi. A clean pool with jacuzzi. A clean, homey bathroom with heated floors. A great view, with private balcony. Sound proofed rooms.
Cailin O’Neil - Free wifi of course – at TBU I won a 2 nights stay at the Mint Hotel in London they had an iMac in the bedroom and an iMac in the TV room and the tv was hooked up to an iMac and all three were inter connected it was awesome! you could also check out on the computer.
Runaway Brit - Comfy bed, fridge, TV and remote that actually works, balcony, bath, bathrobes, HAIRDRIER, outlets that are close enough to plug your laptop in and sit up in bed using it. I could probably think of loads more!!
Claudia Critelli Boothe - We are frequent members at one hotel that always puts my favorite snacks in the room before we get there. That’s my favorite thing!
If you could design a perfect hotel room, what else would it have?